Wednesday, March 28, 2007

Snow!

This past winter has been relatively mild and that has most certainly been a good thing. Management handled the Valentine's Day snow reasonably well, but completely dropped the ball on the St. Patrick's Day snowfall. Snow began on Friday and ended early Saturday morning. The staff had been keeping up with the snow through most of Friday and into Friday night, but when I came outside Saturday morning, there was at least 6 inches of unplowed snow all over the parking lot. This situation persisted until 11:00 AM when the property manager and a plow finally arrived. She blamed the plow company for having one of their plows break overnight, but she should have been in a position to call in a back-up service to fill in. There are very few occassions when I would expect a property manager to be working through the night, but when there is a major snowfall that occurs overnight, that is one of the times. So the snow did not get plowed until very late and then she somehow failed to inform the driver where to plow the snow, since both pet areas managed to get completely plowed in with piles of snow that exceeded 6 feet. This forced pets to eliminate all throughout the parking lot. All that would have been required was (at most) five minutes of her instructing the plow driver to pile the snow elsewhere (there are plenty of side areas for snow to be placed). However, she completely dropped the ball on this one, which is surprising since she is a dog owner herself and since the snow was cleared appropriately after the Valentine's Day snowfall. Otherwise, though, the maintenance staff was proactive in asking any car owners who ventured into the parking lot to move their cars so that the plow could clear as much snow as possible from the main parking areas. This was the one positive in the midst of the snow fiasco.

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